Delivered an onboarding experience for short-term rental homeowners that reduced unit time to live by 50% and improved CSAT, SUS, and CES. Year 2022-2024 Role Sole Product Designer End-to-end UX for two products Led discovery, design, testing, and delivery Partnered with PM, Eng, Ops, BI Jump to section: Background | Onboarding Hub (internal) | Homeowner Wizard (B2B)… Continue reading Vacasa